Terms & Conditions
Item Color and Appearance: I make an effort to showcase the product faithfully with descriptions and photography, but please note that variation in computer monitors and device screens is common, and product colors may differ slightly in person. Though quality materials are sourced for the production of Journey Jotter Books, occasional minor flaws in the paper may occur.
Production and Shipping: Production time is typically 3-4 business days following order placement. An announcement at the top of the site provides notice of this time, or will reflect if a change in circumstances may temporarily affect order fulfillment. Once an order is shipped, I am not responsible for the handling of the shipment, but will work to find a solution with customers whose items arrive damaged (see “Returns”). I am not responsible for orders shipped to the incorrect address due to customer error at checkout, so please review your shipping address carefully when placing an order, both on this site, and with PayPal, if using their checkout service. Free local delivery within 36 hours of order production is offered automatically for customers within 12 miles of Journey Jotter Books. Please note that customers checking out through an accelerated route like PayPal will not have the option to select free local delivery. Customers selecting this option will receive a notification once the order has been delivered.
Order Cancellation: Orders may be cancelled up to one (1) hour after being placed. To cancel an order, customers should send an email to firstname.lastname@example.org with “Cancel Order [Your order number]” in the subject line. Emailed cancellations received within one hour will receive a reply verifying the cancellation of the order. If an email is received after one hour, a reply will be sent to clarify that the order could not be cancelled.
International Orders: At this time, Journey Jotter Books do not ship outside the United States.
Returns: Due to the personalized nature of the product, I do not accept returns or exchanges. If items arrive damaged, or I have made an error and sent you the wrong product, please email email@example.com within seven (7) days of receiving your order, so that I may work to help make it right. Journey Jotter Books are personalized in several ways, from the name and year(s) specified on the cover, to the choice of chapters included in the book. Please review your order details carefully before completing your transaction, as I am not responsible for customer error when ordering.
Intellectual Property: This site contains intellectual property, including copyrights, owned by Journey Jotter Books, LLC. Thank you for your interest in Journey Jotter Books, and I am delighted for you to spread the word! When sharing, please attribute content to Journey Jotter Books, LLC as the source (@JourneyJotterBooksLLC on Facebook, or use the buttons provided below products to share!). Please email firstname.lastname@example.org with more in-depth requests.
Changes: These terms were last updated 09/13/18, and are subject to change. In the event of a change in terms and conditions, an announcement will be featured on the homepage to alert visitors.